Seeing it through the user's eyes

Begin with the end  in mind, Stephen Covey famously has said. User Experience Design is a way of doing just that in the software world.

User experience design, abbreviated UX, is the practice of seeing software through the eyes of its users, then designing the interaction to be efficient, intuitive, and pleasant. For StoneHenge Partners, the practice goes hand-in-hand with several other user-centric practices that make up the Nimble Method℠. UX balances the competing needs of software design and business requirements, while championing the user's needs, expectations and behaviors. (After all, in the software development process, somebody has to stick up for the little guy.)

a typical UX sitemap
A typical UX sitemap/nav tree

Components can include:

  • An audit and usability study of the existing site or software app
  • Task flows and navigation maps
  • User archetypes boiled down into Personas, and typical scenarios for each
  • A content inventory and hierarchy
  • Wireframes and paper prototypes
  • Written specifications and graphic mockup

a typical UX wireframe
A typical wireframe illustrates functionality

At StoneHenge Partners, user experience addresses and integrates all user-facing aspects of a company, including brand identity, email marketing and web site usability & design.

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